Constituent Service Representative, Office of Congressman Brendan Boyle

Posted by Office of Congressman Brendan Boyle on February 26, 2018

The office of Congressman Brendan Boyle is seeking a constituent service representative for the Congressman’s district office in Philadelphia and Montgomery Counties.

Responsibilities will include (but are not limited to):

• Working with constituents to resolve issues brought to the office concerning various federal agencies.
• Managing a constituent service caseload within one or several federal issue areas.
• Working to develop expertise within assigned issue areas through proactive training and learning opportunities.
• Working with district office staff on various office administrative tasks.
• Occasional event planning and coordination.
• Serving as a liaison between the office and certain community and civic organizations.
• Other responsibilities as assigned.
• Occasional schedule flexibility to work evening and weekends may be required.

Successful applicants will display the following:

• Strong oral and written communication skills.
• An ability to work in a fast paced office environment.
• A willingness to proactively seek out learning opportunities to aid in the performance of job responsibilities.
• Comfort in working directly with a variety of constituents in an office setting.
• The ability to manage a diverse and changing casework and general work portfolio.
• The ability to easily travel within and around the district on occasion as needed.
• Candidates living within or with strong ties to the 13th congressional district of Pennsylvania are preferred. Candidates with proficiency in Spanish or languages in addition to English, with a background in constituent services or social services, as well as a working knowledge of Southeastern Pennsylvania political and legislative affairs will be given priority.

Compensation is commensurate with education, experience and qualifications. Benefits package includes paid personal and sick leave, medical, vision and dental insurance coverage, matching retirement contributions and possible student loan assistance for qualified applicants.

Interested candidates should send a resume and cover letter to PA13.jobs@mail.house.gov and put “Constituent Service Representative” in the subject line.