Community Liaison, Center for HOPE

Posted by Urban Affairs Coalition on January 16, 2017

Position Summary:
The Community Liaison (CL) will work under the supervision of the Lead Community Liaison. The CL will be conduit between the community members, support systems, support services and safety officers. Also, the person in this position will function as an advocate, community organizer and customer services representative for the Center for HOPE along with addressing the daily living needs of the community members.

Key Duties & Responsibilities: • Plan and conduct weekly community meetings and monthly activities with and for community members; • Create agenda, track attendance and generate minutes from community meetings; • Conduct and document fire and shelter-in-place drills; • Attend outside community events and activities and meetings; • Monitor community members while in the cafeteria; • Distribute the linen and toiletries; • Deliver late plates to community members who miss dinner due to evening obligations; • Assess situations and write incident reports, where appropriate; • Write and submit monthly reports; • Attend trainings and relevant workshops; • Support and assist peer advocate for community members; • Assist with emergency situations, including but not limited to, medical, fights, contraband; • Other duties as assigned by supervisor.

Education, Knowledge, Skills & Abilities: • Must be experienced in advocacy and community organizing; • Must possess facilitation and workshop presentation skills; • Must be proficient in Microsoft office; Word, Excel and PowerPoint; • Must be critical/analytical thinker; • Must have excellent written and verbal communication skills; • Must have strong interpersonal and customer service skills; • Must be flexible and able to quickly adapt to changing situations; • Must have the ability to work independently and as a member of a team; • Must take initiative and identify opportunities for process improvements.

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