Chief Operating Officer (COO), Phila. Corporation for Aging

Posted by Philadelphia Corporation for Aging on October 11, 2022

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

THE POSITION

PCA is seeking a Chief Operating Office (COO) who brings creative and innovative thinking, a collaborative and open-minded approach that is staff- and consumer-friendly, a commitment to continuous improvement, and an inherent understanding and appreciation of the benefits of DEI. A value system that embraces hybrid in-person and remote work geared to the needs of the organization is essential.

Under the direction of the President/Chief Executive Officer, the COO is responsible for all operational programs and services at PCA. The COO maintains a working knowledge of assigned PCA departments, which are Community Engagement, Helpline, Housing, and Long Term Care. In conjunction with the CEO, the COO ensures that operational policies are established, interpreted, implemented and when directed, new services developed. The COO is responsible for oversight of clinical programs in PCA’s Management Team. Additional responsibilities include oversight of the operations of PCA departments as assigned, to include but not limited to, department effectiveness, efficiency, quality, fiscal management, consumer responsiveness, services, and programs. The COO is also accountable and responsible for overarching long range agency projects which support the mission of PCA. The COO is also an integral factor in facilitating the agency Advisory Council and works to engage stakeholders to enhance future possibilities for PCA.

Learn more and apply.