Career Coordinator, YouthBuild Philadelphia Charter School

Posted by YouthBuild Philadelphia Charter School on August 3, 2015

Career Coordinator (for Alumni Customer-Service Excellence Pipeline)

Full-time, 12-month position at YouthBuild Philadelphia Charter School, an alternative 12th-Grade-only, diploma-granting high school for former high-school dropouts ages 18 to 21.

To apply, send a letter of interest and a resume to Frederick Bader, Human Resources Coordinator, at fbader@youthbuildphilly.org with “Career Coordinator” in the subject line. No phone calls, please.

YouthBuild Philadelphia Charter School
1231 North Broad Street, 5th floor
Philadelphia, PA 19122
http://www.youthbuildphilly.org

Background

YouthBuild Philadelphia is a two-year program for 18 to 20 year olds who previously dropped out of high school. During the first year of the program, students earn a competency-based high school diploma, receive vocational training, and serve as part-time AmeriCorps members. In the second year of the program, alumni receive support to pursue their postsecondary goals; this position focuses on the second year of the program and primarily works with alumni.

Mission

Our mission is to provide out-of-school youth in Philadelphia with the broadest range of tools supports and opportunities available to become self-sufficient, responsible and productive citizens in their community.

Core Values
* Excellence * Perseverance * Respect *

Job Description

The Coordinator is an exciting new position focused on increasing the success and retention of alumni during the year after graduation through a pipeline of customer service positions with a clear career trajectory. The primary responsibilities of this position include developing & facilitating professional development for alumni, job-search advising, job-coaching, outreach to employers of alumni as well as in customer service/retail industries, and providing additional support for assigned alumni during the year after graduation. Success is achieved when the alumni are retained or advance in employment for at least a year, alumni pursue postsecondary education, employment training or leadership programs concurrently, and employers adopt a mentoring approach with alumni. Finally, the Coordinator also works in collaboration with school staff and partner organizations to prepare students for customer-service training, their postsecondary plan, and their bridge programs.

The successful candidate should be excited by the concept that this position will continue to evolve to meet the needs of alumni/students.

The regular hours for this position are weekdays 8:00 a.m. to 4:00 p.m., with flexibility required for program schedule changes as well as for periodic evening and weekend events.

Qualifications

YouthBuild Philadelphia requires the following qualifications for this position:

§ Bachelor’s degree from an accredited college or university

§ Act 34, 114 and 151 criminal background clearances

§ At least three years of experience in college access, career services, transition services, youth workforce development and/or postsecondary education preparation

§ Proficiency in Microsoft Word, Excel and PowerPoint as well ability to integrate a wide-range of technology and data management into daily work

§ High level of professionalism and customer-service skills

§ Strong communication skills and ability to present to large groups

§ Strong organizational skills and detail-oriented project completion skills

Successful candidates will be expected to demonstrate:

§ Desire to primarily focus on supporting alumni and ability to initiate contact with alumni and inactive students who are not available in the school building on a regular basis

§ Commitment to preparing students/alumni for postsecondary options and willingness to promote a wide range of education, careers, year of service, armed forces and other options

§ Ability to initiate, maintain and enhance positive partnerships with external organizations

§ Desire to operate in a highly flexible work environment and the ability to work occasional night, weekend or other variations in regular hours

§ Ability to travel to locations, organizations or events in the City of Philadelphia and surrounding counties

YouthBuild Philadelphia prefers the following qualifications for this position:

§ Experience with customer service/retail and/or student training/professional development

§ Experience with managing business/employer relationships

§ Experience with direct service to alumni or program participants who are at off-site programs

§ Knowledge of the Philadelphia education-focused community based organizations and/or alternative high school diploma programs

§ Interest in researching, innovating, and designing programs that guide alumni towards adult self-sufficiency

§ Experience in classroom instruction, training delivery or workshop facilitation

§ Experience in planning and implementing program or event logistics