Adolescent D&A Case Manager, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on December 21, 2015

Position Announcement
Adolescent D&A Case Manager

Congreso de Latinos Unidos, Inc., a dynamic nonprofit, is actively seeking an individual to fill the position of Adolescent D&A Case Manager. The Adolescent D&A Case Manager will provide screening, assessment, and case coordination for youth struggling with addictions. Screening includes evaluating the adolescent’s need for a referral to emergent car including detoxification, prenatal, perinatal, and psychiatric services. Assessment includes Level of Care assessment and placement determination. The case manager will link clients to treatment and provide direct service recovery support/social services. Through trauma-informed case coordination, the CM ensures that the adolescent’s treatment and non-treatment needs are addressed. The case manager (CM) will conduct outreach activities to build and maintain a case load, engage actively with clients and provide quality services, goals, contract compliance and reporting.

The case manager will have internal contact with other programs in Congreso, administrative staff and external contact with participants, community resources and schools. The case manager will report directly to the Manager of Health Education and training supervisor and during her/his absence, to the Director of Woman’s Wellness.

This position has access to sensitive Congreso information and is expected to handle such information with integrity, privacy, and professionalism. This position also has regular contact with members of the community and is expected to represent Congreso in a professional manner.

About Congreso
Congreso is a multiservice nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Responsibilities
1. Responsible for recruitment, retention, and management of a caseload of 35 cases.
2. Provide trauma-informed and age-appropriate support to adolescents struggling with addiction.
3. Provide all client with recovery supportive services such as: linking clients to treatment, assisting in navigating the health and social systems and ensuring that clients are connected to education and employment activities, attending recovery meetings with clients as necessary, working hand in hand with the client’s therapist to secure that he/she is on track
with their goals and needs.
4. Working with the client’s family to educate them on ways to support the recovery process and linking families to supportive services.
5. Provide case management services within the Primary Client Model (PCM) philosophy and model to all target population participants.
6. Assist with the planning and coordination of outreach and marketing to schools, after programs, clinics, outpatient D&A facilities, and other agencies to recruit participants for services.
7. Participate in Case management supervision, trainings and meetings mandated by the agency, funders and assigned by supervisor.
8. Maintain clear, concise and complete records in accordance with Congreso and DDAP (Department of Drug and Alcohol Program) requirements.
9. Complete monthly and quarterly reports internally and externally as assigned.
10. Complete and submit to DDAP all mandated documents related to incident reports that may occur involving any participants.
11. Provide flexible hours for client appointments in accordance to program requirements.
12. Support other Health Education programming, including drug and alcohol prevention education, as part of a holistic team.
13. Other duties as assigned.

Minimum Experience:
 1-2+ years of related experience as case manager in the area of substance abuse. Experience working with at-risk adolescents providing screening and assessment for addiction.

Minimum Education:
 BA degree from an accredited college or university in the field of study of Social Work, Counseling, Psychology or a related field preferred.

A Career with Congreso: Your talent and passion + our mission = outcomes

Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and includes a charter school that houses college courses at night.

Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with coworkers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery. We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy
conversations with Congreso’s President/CEO. Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here. For more information about Congreso and other career opportunities please go to

Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

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