Admissions Manager, Year Up Wilmington

Posted by Year Up on February 5, 2018

The Admissions Manager (Wilmington, DE) reports directly to Associate Director of Admissions and will ensure consistent improvement of the admissions and enrollment processes. The Admissions Manager (Wilmington, DE) will be responsible for stewarding a class of qualified students through the Year Up admissions process every six months and will help facilitate smooth transitions in each phase of the application process.

To be successful in this role, you will thrive in a fast-paced, dynamic organization where you can manage an entire process that underpins the service delivery of a mission-driven organization. You will participate actively in applications, assessments, selection and database management with a keen eye for opportunities to improve quality and efficiency of the Year Up admissions process through implementation and maintenance of systems. You will leverage superior communication and relationship building skills to connect with potential students, collaborate with other members of the Admissions team, and manage a small team.

The Admissions Manager (Wilmington, DE) will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.

Key Responsibilities


  • Manage the student admissions process, utilizing existing Year Up guidelines and innovating as necessary to strengthen and streamline that process
  • Manage data collection to ensure effective reporting and smooth processes, maintaining all relevant admissions and enrollment records in
  • Conduct one-on-one interviews with prospective students as part of the admissions process, assessing social, emotional, academic, and technological fit with the program
  • Facilitate learning assessments and group interviews for all prospective students
  • Work closely with Recruitment team to ensure strategic alignment and share pipeline updates
  • Foster continuous evaluation and innovation within the admissions process, gathering and applying feedback as necessary to increase efficiency and quality
  • Collaborate with Recruitment and Admissions staff from each Year Up site to hone effective tools
  • Become an expert of report generation and usage to inform improvement to the admissions process and regularly report on activity
  • Manage a small team, support goal-setting, delegating as needed, and assign additional projects as required
  • In partnership with the Recruitment Specialist, develop and implement a recruitment plan to effectively build a strong pipeline of prospective students for each class
  • Build and maintain relationships with local high schools, community-based organizations and other
    groups that work with young adults from a full range of local communities to increase the pipeline of interested qualified candidates
  • Other duties as assigned

Site Team/Learning Community Member

  • Serve as a coach/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • At least 2-3 years’ work experience, preferably in admissions, recruitment or another relevant field
  • A professional and resourceful style with the ability to work both independently and as a team player; to take initiative and manage multiple tasks and projects
  • A high level of detail-orientation, and an analytical focus on process
  • Interest in working in a fast-paced, dynamic, complex start-up and/or entrepreneurial environment
  • Demonstrated resourcefulness, including ability to figure out solutions in ambiguous situations
  • Experience managing and working with external stakeholders; experience with admissions a plus
  • Outstanding written and verbal communication, interpersonal, and public speaking skills
  • Ability to connect quickly and authentically with people from a variety of different backgrounds
  • Ability to handle multiple work priorities with accuracy and attention to detail
  • A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion

Salary: Competitive and commensurate with education and experience
Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
Professional development: Funds available to support staff in achieving career objectives

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