FES Case Management Supervisor, United Communities of Southeast Philadelphia
Posted by United Communities of Southeast Philadelphia on February 13, 2017
SUMMARY: The FES Supervisor directly supervises FES Case Managers, and mentors new and existing staff in the case management department to provide quality services and ensure that the needs of all clients are met. The position also ensures that clients have access to high quality case management services and referrals to other departments.
Qualifications / Knowledge, Skills & Experience – Essential:
Masters Degree in Social Work or a related field
Minimum 2-3 years experience in a supervisory position
Excellent communication and organizational skills
Computer Skills – Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Working knowledge of child and family development, energy and basic needs programs
Proven track record of delivering superior results, commanding respect, and assuming leadership roles
Ability to exercise tact and diplomacy in organizational settings
Ability to interact with people at different levels
Experience working with diverse populations
Success in roles requiring execution of multiple tasks while responding to multiple priorities
Self-starter, self-disciplined
Valid driver’s license, vehicle registration, and proof of current insurance (if personal vehicle will be used)
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