City of Philadelphia – PHENND https://phennd.org We are a network of over 20 colleges and universities that strengthens service learning in Philadelphia, connecting academics with community involvement. Fri, 16 Oct 2026 17:43:52 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.3 CITY OF PHILADELPHIA- MEDICAID CHANGES https://phennd.org/update/city-of-philadelphia-medicaid-changes-2/ Fri, 16 Oct 2026 17:43:52 +0000 https://phennd.org/?post_type=update&p=88783 Dear Community Leaders,

In continued partnership and with deep appreciation for the work you do every single day, I am writing to you about significant federal changes that will soon affect some Philadelphians. Under the federal One Big Beautiful Bill Act (H.R. 1), passed on July 4, 2025, states must implement major changes to Medicaid, also known as Medical Assistance (MA). Major changes include:

  • Starting January 1, 2027, some adults ages 19-64 will need to have their Medicaid eligibility checked by completing a renewal every six months instead of every year.
  • Beginning January 1, 2027, some adults ages 19-64 who do not have dependent children under 14 years old must show they are meeting monthly work and/or community engagement requirements. This will be reviewed during application and renewal.
  • On October 1, 2026, Medicaid eligibility rules changed for people with certain immigration statuses. Medicaid recipients who must meet work and community engagement rules started to hear from PA DHS about these requirements in September 2026. Immigrants impacted by rule changes received letters from PA DHS over the summer.

The City of Philadelphia is actively facilitating priority working groups to minimize the impact of the changes to Medicaid. There are things your organization can do now that will greatly benefit Medicaid recipients! Here are action steps you can take to help community members prepare for the upcoming changes:

  1. Please complete the One Philly Medicaid Access Survey. Help the City of Philadelphia gain base level understanding of your familiarity of future Medicaid changes and whether your organization can partner with the City to prepare Philadelphians to meet the new rules and remain in compliance.
  2. Encourage community members who may not know about these changes to update their address.
    Community members can log in to COMPASS at dhs.pa.gov/COMPASS or the myCOMPASS PA mobile app to check and update your address and other contact information.
  3. Report address changes to the US Postal Service. If a community member updates their address in COMPASS, they must also report address changes to the US Postal Service to ensure they receive mail from PA DHS. Visit USPS.com/move to update address.
  4. Sign up for texts and emails from DHS. Visit dhs.pa.gov/text to sign up for texts and emails to get even faster notifications about benefits.

Learn more:

These steps unite our collective work to make sure no one in our care falls through the cracks. Thank you for your partnership.

]]> Evaluation Associate, City of Philadelphia https://phennd.org/update/evaluation-associate-city-of-philadelphia/ Tue, 22 Sep 2026 17:38:41 +0000 https://phennd.org/?post_type=update&p=88667 This position is joint posting with the Philadelphia Office of Children and Families (OCF) Division of Performance Management and Technology (PMT) and the Mayor’s Office of Education (MOE). OCF supports Philadelphia’s most vulnerable children and families and prioritizes safe children, strong families and supported schools. OCF administers a number of City-supported prevention programs such as Out-of-School Time and Career Connected Learning.

The Data and Evaluation Associate’s primary responsibilities are to: 1) prepare regular reports on key programs to for program leaders and administrators; 2) support the design of rigorous mixed methods program and agency evaluations (integrating qualitative and quantitative data); 3) help design and administer program evaluation tools that measure program compliance and quality; 4) monitor programs’ quality and compliance; 5) analyze administrative, compliance, and quality data; 6) design, test, and administer stakeholder surveys. The Associate will divide their time equally between PMT. where they will be supervised by a Data and Evaluation Manager, and the Mayor’s Office of Education (MOE), where they will work on-site with program staff.

Learn more and apply here.

]]> Youth Climate Action Microgrants – Oct 9 https://phennd.org/update/youth-climate-action-microgrants-oct-9/ Fri, 18 Sep 2026 21:31:58 +0000 https://phennd.org/?post_type=update&p=88650 Young Philadelphians can become climate activists.

The City of Philadelphia and the School District of Philadelphia has announced a new opportunity for young Philadelphians to receive $3,000–$5,000 in funding to bring their ideas for cleaner, greener and more resilient communities to life through the Bloomberg Philanthropies Youth Climate Action Fund (YCAF).

Young people ages 15–24 can work together to propose projects addressing challenges they see in their schools and neighborhoods, including extreme heat, flooding, illegal dumping, air quality and community greening. Projects must be meaningfully led by at least two young people.

“Young Philadelphians know their neighborhoods. They know the challenges their communities face, and they have ideas about how we can make them better,” said Mayor Cherelle L. Parker. “Our job is to give them the opportunity and the resources to put those ideas into action. Whether it is planting trees, cleaning and greening a vacant lot, reducing flooding or finding creative ways to keep communities cooler, these investments will help our young people make a visible difference in the Philadelphia they call home.”

Applications are due Friday, October 9, 2026, 5:00 PM.

Learn more and apply.

]]> Request for Proposals: for Extended Day/Extended Year Specialized Programming – Jun 17 https://phennd.org/update/request-for-proposals-for-extended-day-extended-year-specialized-programming-jun-17/ Thu, 21 May 2026 20:31:45 +0000 https://phennd.org/?post_type=update&p=88027 The Public Health Management Corporation (PHMC), in partnership with the City of Philadelphia’s Mayor’s Office of Education, Office of Children and Families, and Department of Human Services, has released a new RFQ seeking nonprofit and for-profit organizations to provide school-based Out-of-School Time (OST) programming for students in grades K–8.

The Specialized Strategy initiative supports programming in areas including arts and culture, STEAM/STEM, sports and recreation, and other enrichment-focused content areas as part of the City’s Extended Day/Extended Year Initiative.

Organizations selected through this RFQ process will be eligible to contract for programming beginning in the 2026–2027 school year.

Proposals are due Wednesday, June 17, 2026 at 5 pm.

Learn more and apply.

]]> Adult Education Services RFP – May 27 https://phennd.org/update/adult-education-services-rfp-may-27/ Tue, 28 Apr 2026 01:11:38 +0000 https://phennd.org/?post_type=update&p=87900 AEPHL Adult Education Services RFP

The Mayor’s Office of Education’s Adult Education Philadelphia (AEPHL) is seeking multiple providers to deliver adult education classes — including ESOL, ABE, HSE, digital literacy, family literacy, emerging literacy, disability support, and workforce readiness — to adults 16 and older in high-need Philadelphia neighborhoods. Providers may apply to offer one or more services and must demonstrate the ability to recruit and assess learners, deliver in-person and virtual instruction.

For more information and to apply, see: https://philawx.phila.gov/econtract/default.aspx?LinkOppID=21260414121903

RESPONSE DEADLINE: No later than 5 pm Philadelphia Time on May 27, 2026. A complete proposal must be submitted by this time to be considered. Proposals in-process are incomplete.

]]> Food Security Initiatives Program Manager, City of Philadelphia https://phennd.org/update/food-security-initiatives-program-manager-city-of-philadelphia/ Fri, 10 Apr 2026 15:48:38 +0000 https://phennd.org/?post_type=update&p=87816 The Food Security Initiatives Program Manager provides support to the Director of Food Security Initiatives to ensure successful implementation of key food security initiatives including the City’s Summer Meals Outreach and Engagement Strategy, Extended Day, Extended Year (EDEY) and Community School-based food security initiatives like the One Philly Produce Project, and the City’s Free Food and Meal Finder. Responsibilities include communication with key partners, outreach and engagement with internal and external stakeholders, developing and providing technical assistance and training, and supporting program administration and operations. The Program Manager will work with the Director of Food Security Initiatives to develop and/or improve on efficient systems for supporting food security for children and families in Philadelphia. This position reports to the Director of Food Security Initiatives.

Learn more and apply.

]]> Applications Now Open for 8,000+ Summer Jobs with C2L-PHL https://phennd.org/update/applications-now-open-for-8000-summer-jobs-with-c2l-phl/ Tue, 07 Apr 2026 03:04:59 +0000 https://phennd.org/?post_type=update&p=87794 The City of Philadelphia has officially launched the application for the Career Connected Learning PHL (C2L-PHL) summer jobs system — opening the door to more than 8,000 career exposure, paid work experiences, and professional skills-building opportunities for young people across Philadelphia.

The deadline to complete an application is April 30th so don’t wait – apply today!

https://www.phila.gov/programs/career-connected-learning-phl-c2l-phl/

]]> Deputy Managing Director, Division, City of Philadelphia https://phennd.org/update/deputy-managing-director-division-city-of-philadelphia/ Tue, 03 Mar 2026 19:15:07 +0000 https://phennd.org/?post_type=update&p=87598 The Deputy Managing Director is a leading executive in the Managing Director’s Office within the City of Philadelphia, serving as a key advisor to the Managing Director. This role is responsible for assisting the Managing Director to provide strategic leadership, ensure efficient service delivery, and foster cross-departmental collaboration to enhance government effectiveness. This role reports through a First Deputy Managing Director to the Managing Director which is a cabinet-level position reporting to and appointed by the Mayor. The Deputy Managing Director ensures the effective implementation of the Mayor’s and Managing Director’s vision and priorities while delivering efficient, effective, and responsive public services to the residents of Philadelphia. Deputy Managing Directors directly oversee and monitor operating departments or operating units that are grouped together in divisions.

Learn more and apply.

]]> Building the Future of Public Safety, Together https://phennd.org/update/building-the-future-of-public-safety-together/ Sat, 24 Jan 2026 18:09:24 +0000 https://phennd.org/?post_type=update&p=87343 The Philadelphia Police Department (PPD) is launching a collaborative process to develop its first ever Five-Year Strategic Plan. This plan will guide our department’s priorities and strategies from 2026 to 2030. We are starting from the ground up—and we want the voices of those who the PPD serves and those who serve within it at the center.

Commissioner Bethel has said that in order to understand the needs of the community “we have to stop telling the community what we want and start asking the community what they need.”

Together with our community, city partners, and department personnel, we are working to build a safer Philadelphia. Through February 11, 2026, community members, stakeholders, and partners are invited to review the draft plan and share feedback. This one-month public comment period is a critical step in ensuring the final plan reflects community priorities, lived experience, and shared goals for public safety. 

The draft plan outlines the Department’s priorities, outcomes, and strategies for the next five years. Public input will be reviewed and considered as the plan is finalized. 

Learn more.

]]> Director of Adult Education, City of Philadelphia https://phennd.org/update/director-of-adult-education-city-of-philadelphia/ Wed, 07 Jan 2026 20:22:12 +0000 https://phennd.org/?post_type=update&p=87252 The Mayor’s Office of Education (MOE) aligns the City’s policies, resources, and educational services. MOE administers several City-supported programs, including Adult Education, Extended Day-Extended Year, Community Schools, Catto scholarships, and Foster Grandparents program.

Adult Education Philadelphia (AEPHL) is part of MOE and oversees the City’s planning and investments in adult education. AEPHL seeks to ensure adults have equitable access to the foundational educational opportunities and programs needed to accomplish their education, career, family, and civic goals. Adult education includes adults 16 years and older who need support in reading, writing, or math skills for further education and training, and/or who are not native English speakers/writers and/or who have not completed high school.

Position Summary

The Executive Director (ED) serves as a member of the senior leadership team within the Mayor’s Office of Education, reporting to the Deputy Chief Education Officer. As a member of the leadership team, the ED will be responsible for participating in all education-related Mayoral initiatives as they intersect with adult education. The ED is responsible for effective planning, management, and administration of adult education initiatives. Responsibilities include project planning, financial and grant management, compliance with funding requirements, and development, implementation and monitoring of adult education initiatives. The successful candidate will possess strong organizational, managerial, project management, financial and collaborative skills, and develop and implement long-term strategies to achieve the Division’s mission and goals. The ED will manage a team of five staff with two reporting directly to the ED. Direct reports are the Senior Manager of Providers and the Senior Manager of Professional Development & Training.

Learn more and apply.

]]> Director of the City College for Municipal Employment (CCME) Program Development, City of Philadelphia https://phennd.org/update/director-of-the-city-college-for-municipal-employment-ccme-program-development-city-of-philadelphia/ Tue, 06 Jan 2026 15:46:39 +0000 https://phennd.org/?post_type=update&p=87216 Agency Description

The City College for Municipal Development & Workforce Programming (CCME &WP) unit sits within the Office of the Chief Administrative Officer (CAO).

The City College for Municipal Employment (CCME) launched in October 2024 as an investment by the Parker Administration to create economic opportunity and open doors of access to residents seeking sustainable and fulfilling career pathways. The training and education CCME provides prepares Philadelphians to work and serve in a number of critical areas and industries with good paying jobs, health care and retirement benefits. CCME serves as a hub for the City’s investments in workforce development across Philadelphia’s economy and seeks to foster systemic solutions to City and external employers’ human capital challenges and strengthen Philadelphia’s workforce development ecosystem.

Position Summary

The Director of CCME (City College for Municipal Employment) Program Development leads the design, coordination, and implementation of enterprise-wide workforce development initiatives that prepare current City employees for new career pathways. This role is an enterprise-wide workforce development function designed to focus on program design, implementation and evaluation of signature CCME workforce programs to support opening doors of access to municipal jobs, as well as upskilling current employees to support career progression.

The Director plays a pivotal role in developing high-quality, engaging technical and career readiness training programs for the City of Philadelphia workforce The Director of CCME Program Development coordinates, evaluates, and develops programs designed to provide opportunities for potential new and current employees to develop and improve their job readiness skills for new career paths. The Director works with operating departments to access current programs that identify new opportunities. Programming can be initiated and developed at the department level or from a central position to impact employees citywide. Understanding this, the Director will not only partner with departments but develop and implement new programing that reaches across city agencies. This position is distinguished from other training and development positions by its focus on training potential new applicants to municipal jobs and upskilling current employees to assume new roles, often in different career paths.

Learn more and apply.

]]> Operations Coordinator, City of Philadelphia https://phennd.org/update/operations-coordinator-city-of-philadelphia/ Mon, 05 Jan 2026 18:30:13 +0000 https://phennd.org/?post_type=update&p=87215 Agency Description

The City College for Municipal Development & Workforce Programming (CCME &WP) unit sits within the Office of the Chief Administrative Officer (CAO).

The City College for Municipal Employment (CCME) launched in October 2024 as an investment by the Parker Administration to create economic opportunity and open doors of access to residents seeking sustainable and fulfilling career pathways. The training and education CCME provides prepares Philadelphians to work and serve in a number of critical areas and industries with good paying jobs, health care and retirement benefits. CCME serves as a hub for the City’s investments in workforce development across Philadelphia’s economy and seeks to foster systemic solutions to City and external employers’ human capital challenges and strengthen Philadelphia’s workforce development ecosystem.

Position Summary

The Operations Coordinator provides high-level operations and administrative support to CCME and City-led workforce activities. The Operations Coordinator supports the CCME Executive Director, who has a key leadership role responsible for overseeing and advancing the Mayor’s workforce initiatives, as well as the overall needs of the unit’s senior leadership and team across all verticals in fulfillment of the unit’s Mission.

This position manages schedules, organizes meetings and appointments, handles correspondence, prepares reports and presentations, and maintains effective communication between the executive and other staff members or external stakeholders. This role will support data management, operations of programs and initiatives, undertake research, handle travel arrangements, manage expenses, and assist with project coordination as needed.

Learn more and apply.

]]> Programs and Work-Based Learning Manager, City of Philadelphia https://phennd.org/update/programs-and-work-based-learning-manager-city-of-philadelphia/ Mon, 05 Jan 2026 18:27:14 +0000 https://phennd.org/?post_type=update&p=87214 Agency Description

The City College for Municipal Development & Workforce Programming (CCME &WP) unit sits within the Office of the Chief Administrative Officer (CAO).

The City College for Municipal Employment (CCME) launched in October 2024 as an investment by the Parker Administration to create economic opportunity and open doors of access to residents seeking sustainable and fulfilling career pathways. The training and education CCME prepares Philadelphians to work and serve in a number of critical areas and industries with good paying jobs, health care and retirement benefits. CCME serves as a hub for the City’s investments in workforce development across Philadelphia’s economy and seeks to foster systemic solutions to City and external employers’ human capital challenges and strengthen Philadelphia’s workforce development ecosystem.

Position Summary

The Program & Work-Based Learning (WBL) Manager supports the Director of CCME Program Development by designing, implementing, and managing high-quality work-based learning activities across CCME’s upskilling and training programs. The role is responsible for creating, implementing and managing work-based learning activities as part of CCME’s structured educational experiences, blending classroom learning with real-world work environments to develop students’ career skills and knowledge. The Manager will collaborate with City department subject matter experts and leadership, staff, educators, and students to design engaging, practical activities, such as internships, apprenticeships, capstone projects, and other practical on the job type of activities (tours, mock interviews, case studies, etc.) ensuring clear learning objectives, effective preparation, and opportunities for direct alignment with career paths. The individual works with other external partners and contracted providers in the creation of effective work-based learning activities and enriching programs that support students’ ability to obtain employment through real world application of their training.

This role is a collaborative leader with a passion for designing, implementing and managing WBL programs, including apprenticeships, internships, and other embedded work-based learning activities. This individual will play a critical role in increasing the number of students and workers placed in these programs to meet the workforce needs of Philadelphia’s businesses and communities. The individual will also have experience shaping curriculum and program content to achieve desired outcomes in support of the Director of Program Development.

Learn more and apply.

]]> Youth Employment Talent Pipeline Manager, City of Philadelphia https://phennd.org/update/youth-employment-talent-pipeline-manager-city-of-philadelphia/ Mon, 05 Jan 2026 18:23:44 +0000 https://phennd.org/?post_type=update&p=87213 Agency Description

The City College for Municipal Development & Workforce Programming (CCME &WP) unit sits within the Office of the Chief Administrative Officer (CAO).

The City College for Municipal Employment (CCME) launched in October 2024 as an investment by the Parker Administration to create economic opportunity and open doors of access to residents seeking sustainable and fulfilling career pathways. The training and education CCME prepare Philadelphians to work and serve in a number of critical areas and industries with good paying jobs, health care and retirement benefits. CCME serves as a hub for the City’s investments in workforce development across Philadelphia’s economy and seeks to foster systemic solutions to City and external employers’ human capital challenges and strengthen Philadelphia’s workforce development ecosystem.

Position Summary

The CCME Youth Employment Pipeline Manager will support partnerships among a diverse set of stakeholders that connect school year and summer youth workforce opportunities, including youth workforce skill building, technical training, and credentials. In partnership with the Mayor’s Office of Education (MOE), the Office of Children and Families (OCF), the School District of Philadelphia (SDP), various Charter Schools, and other partners, the Manager will collaborate with various offices to identify key priorities, shared best practices, support the development of strategy for implementation with the internal team and providers and collective measures for youth workforce programing.

The Manager’s primary role is to support City departments and other city-related agencies in the implementation of direct pipelines into City workforce employment and other quality jobs, work- based learning activities like summer and year-round internships with the City, and career awareness activities. The Manager will be responsible for supporting CCME, MOE and various City departments in the implementation of existing programming, development and implementation of new programming, ensuring best practices, and tracking deliverables.

The Manager is a resource mobilizer, relationship-building expert, and is savvy at leading and leveraging people, process, and policy both internally and externally. Project management is an essential skill. The Manager will work in coordination with CCME and MOE leadership, to ensure youth workforce programming is equitable and accessible to all youth, working with SDP and Charter high schools, and career and technology schools.

Learn more and apply.

]]> Senior Manager of Workforce Initiatives, City of Philadelphia https://phennd.org/update/senior-manager-of-workforce-initiatives-city-of-philadelphia/ Mon, 05 Jan 2026 18:13:10 +0000 https://phennd.org/?post_type=update&p=87212 Agency Description

The City College for Municipal Development & Workforce Programming (CCME &WP) unit sits within the Office of the Chief Administrative Officer (CAO).

The City College for Municipal Employment (CCME) launched in October 2024 as an investment by the Parker Administration to create economic opportunity and open doors of access to residents seeking sustainable and fulfilling career pathways. The training and education CCME provide prepares Philadelphians to work and serve in a number of critical areas and industries with good paying jobs, health care and retirement benefits. CCME serves as a hub for the City’s investments in workforce development across Philadelphia’s economy and seeks to foster systemic solutions to City and external employers’ human capital challenges and strengthen Philadelphia’s workforce development ecosystem.

Position Summary

The Senior Manager of Workforce Initiatives plays an essential role as the coordinator and manager of key workforce development program partnerships, and grant management. Building cross-functional collaborations and working connections and pipelines between systems and on behalf of employers, is a key aspect of this work.

A successful candidate for this position is capable of operating effectively in a dynamic, fast paced government department; understands the power of team building internally and with cross sector partners; and has a passion for helping get Philadelphians back to work. Strong attention to bottom line results and metrics is a must.

The Senior Manager supports the development, coordination and oversight of Workforce grants and partnerships that support the desired outcome of economic mobility for all Philadelphia residents and businesses.

Learn more and apply.

]]> Opportunities to Support SNAP Recipients in Maintaining Benefits https://phennd.org/update/opportunities-to-support-snap-recipients-in-maintaining-benefits/ Tue, 23 Dec 2025 02:09:35 +0000 https://phennd.org/?post_type=update&p=87180
A message from Community Empowerment and Opportunity (CEO) of the City of Philadelphia:

 

Opportunities to Support SNAP Recipients in Maintaining Benefits

 

Dear CEO Community,

 

SNAP work requirements are now in effect, and we are sharing important opportunities for our community partners to support SNAP recipients in maintaining their benefits. As a reminder, you can find resources and information about SNAP rule changes at the City’s SNAP Page. This website is in multiple languages that you can select at the top of the page. It also has information for immigrant communities with different residency statuses:

SNAP benefits have changed: here’s what you need to know.

There are many ways you can help SNAP participants keep their benefits: 

Share information and where to get help.

Understand SNAP changes and share information with people in your networks. Check the PA DHS website and the City’s SNAP page for updates. Participants with questions can also contact:

  • PA DHS Customer Service Center: (215) 560-7226
  • BenePhilly Clarifi Help Line: (800) 994-5537

Help with exemptions.

Many SNAP recipients likely qualify for “exemptions.” Share and use the PA DHS’s screener tool to help people understand if they qualify for any exemption from the work requirement. Have copies of the exemption survey/checklist (CM 558) (PDF) and Medical Exemption Form (PA 1921) (PDF) available. Assist people with completing these forms and providing them to their County Assistance Office.

Provide Volunteer Opportunities for SNAP Recipients.

SNAP recipients can participate in community service or volunteer work as one way to meet work requirements if they do not qualify for an exemption. Volunteer opportunities help people stay connected, build skills, and maintain their benefits. This is especially important for people who may not be able to participate in a job or training program for the hours required. Some recipients may also need an activity to supplement their hours to meet the work requirements.

 

Although the work requirement is typically 20 hours per week, the number of volunteer hours is calculated by the County Assistance Office and may be significantly less than the number of hours required for other types of work activities. Here are information and basic steps for the volunteer activity:

 

  • If you are a nonprofit organization that has volunteer opportunities, you can email panavigate@thecaap.org and post the opportunity on PA Navigate. A Community Engagement Manager will assist with adding opportunities to the platform and ensure your program is listed accurately so individuals can easily find your volunteer offerings. Information and FAQs are available to learn more.

 

  • SNAP recipients can go to PA Navigate, enter their zip code, and search for “volunteer” where they will see a list of local programs offering volunteer opportunities. They can then contact the organization where they want to volunteer to learn more and get connected.

 

  • SNAP recipients will need to discuss their activity and report participation to their County Assistance Office.

 

Connect recipients to food resources.

Many people may lose SNAP benefits as early as January 2026 – even if they are eligible – because of new processes and possible errors. Please share Philadelphia’s Food and meal finder with people seeking food resources. Participants should call the local site directly to confirm hours and services.

CEO continues to work with offices across the Parker Administration to help SNAP recipients navigate changes. We are grateful to all of our community partners who are finding ways to support access to vital resources for so many Philadelphians at this critical time. Thank you for your partnership.  
Office of Community Empowerment & Opportunity
]]> One Philly SNAP Support Plan and Emergency Food Resources https://phennd.org/update/one-philly-snap-support-plan-and-emergency-food-resources/ Wed, 05 Nov 2025 21:44:41 +0000 https://phennd.org/?post_type=update&p=86935 In response to the ongoing federal government shutdown and its impact on food access programs like SNAP (Supplemental Nutrition Assistance Program), Mayor Cherelle L. Parker has launched the One Philly SNAP Support Plan, a coordinated grant effort among City departments, nonprofits, and community partners to ensure no Philadelphian goes hungry.

Resources Available to all Philadelphians  Many City departments and local partners continue to provide essential services to residents affected by the shutdown:

  • Philadelphia Water Department: Assistance programs for water bills and service continuity.
    • Emergency hotline: (215) 685-6300
    • General Inquiries: (215) 685-6300
  • Department of Revenue: Payment plans and hardship assistance.
    • For questions about taxes: (215) 686-6600
    • For questions about water bills: (215) 685-6300
  • Department of Human Services (DHS): Support for children, youth, and families in need.
    • For information: (215) 683-4347
  • Department of Behavioral Health and Intellectual Disabilities Services (DBHIDS): Behavioral health and recovery supports.
    • Emergency suicide or mental health crisis line:988 or 215-685-6440
    • Intellectual disAbility Services (supports and services for all ages): 215-685-5900
    • Mental health and addiction services, with or without insurance (CBH Member Services):888-545-2600
    • General DBHIDS information (nonemergency administrative services):215-685-5400
  • PECO and PGW: Utility assistance and payment arrangements.
    • PECO Emergency: 1-800-841-4141
    • PECO Customer Service: 1-800-494-4000
    • PGW Emergency Hotline: (215) 235-1212
    • PGW Customer Service: (215) 235-1000
  • Office of Community Empowerment and Opportunity (CEO): Financial empowerment, benefits access, and housing stability programs.
    • Contact: (215) 685-3600
  • Neighborhood Community Action Centers (NCACs): In-person help connecting residents to resources and benefits.

Read the SNAP Benefits Change blog to stay up to date with the latest information.  

]]> SPARK Innovation Academy Info Session – Oct 1 or 22 https://phennd.org/update/spark-innovation-academy-info-session-oct-1/ Fri, 26 Sep 2025 19:35:46 +0000 https://phennd.org/?post_type=update&p=86691 Imagine a food pantry that spends less time managing spreadsheets and more time delivering meals. Or a youth program that keeps sensitive data safe while reaching more families online.

That’s the future SPARK Innovation Academy is helping Philadelphia nonprofits build.

Nonprofits across the city are applying to gain hands-on training in:

  • Collaboration tools
  • Surveys and data visualization tools
  • Concept mapping
  • Social media design and strategies
  • AI tools

Learn more here.

Register for an Info Session and learn how you can apply to the SPARK Academy: Transformative Technology for Nonprofits course.

Applications will open on October 14, 2025, for the January 2026 cohort.

Every SPARK you share strengthens Philly’s nonprofit community. Forward this email to another nonprofit leader in your network today.

Together, we’ll build a stronger, more connected Philadelphia.

Informational flyer.

]]> Serve Philadelphia VISTA Member Experience Coordinator – Oct 13 https://phennd.org/update/serve-philadelphia-vista-member-experience-coordinator-oct-13/ Thu, 25 Sep 2025 23:38:33 +0000 https://phennd.org/?post_type=update&p=86621 The Serve Philadelphia VISTA Program places 30+ full-time AmeriCorps service members across 20+ City Departments for one year to address the root causes and impacts of poverty for Philadelphians. The VISTA Member Experience Coordinator will be responsible for onboarding and providing ongoing support to Serve Philadelphia VISTA Corps Members throughout their year-long service term. This critical role will ensure that VISTAs are supported in completing their term of service and are provided with the tools they need to succeed during and after service. They will work closely with the VISTA Sub-site Coordinator, Outreach & Recruitment Coordinator, and VISTA Program Director to ensure overall project success.

The duties of the Serve Philadelphia VISTA Member Experience Coordinator include:

  • Manage VISTA monthly reporting
  • Compile and produce quarterly, annual and other reports to the federal grant funder
  • Support Outreach & Recruitment Coordinator in the logistics of member enrollment
  • Manage pre-service support and communication with incoming VISTA members once they are selected and enrolled
  • Coordinate logistics for the VISTA member onboarding process including a week-long orientation for incoming VISTA members
  • Plan and coordinate VISTA lifecycle experiences, including, but not limited to monthly professional development and team building workshops, retreats, trimester check-ins, Lightning Talks, and End of Service celebration.
  • Support creation and operation of VISTA Committees, Affinity Groups and other community-enhancing initiatives
  • Build and maintain relationships with internal and external trainers and workshop facilitators to support professional development for the VISTA Corps
  • Develop and maintain a program to support member career pipelines and post-service opportunities
  • Assist in the administration of the Serve Philadelphia VISTA Program
  • Support program expansion through relationships, training and innovative tactics
  • Act as a representative of Serve Philadelphia on the National Service Task Force
  • Support the Serve Philadelphia VISTA team’s strategic efforts to increase the diversity of VISTA applicants and decrease barriers to service
  • Onboard VISTA Leaders, may supervise at least 1 VISTA Leader
  • Other duties as assigned

Deadline: Please submit all application materials by 11:59 p.m. ET on October 13, 2025.

Learn more and apply here.

]]> Citywide “Power Up Tour” Launches to Distribute Free Laptops Across Philadelphia – June 3,21 https://phennd.org/update/citywide-power-up-tour-launches-to-distribute-free-laptops-across-philadelphia-june-321/ Fri, 30 May 2025 20:49:40 +0000 https://phennd.org/?post_type=update&p=85978 The Office of Innovation and Technology, in partnership with the City Council and community organizations, announced the launch of the Power Up Tour. This citywide initiative is another step forward in the Office of Innovation and Technology’s mission of closing the digital divide by delivering 500 free laptops directly to the hands of residents who need them most.

The Power Up Tour will visit 10 City Council districts throughout the year, setting up pop-up events to ensure residents can access the tools and technology necessary for work, school, healthcare, and everyday life. Each stop will offer device distribution, information on free or low-cost internet programs, and opportunities to connect with local digital resources to 50 pre-registered residents.

Learn more.

]]>