Program & Evaluation Manager, ImpactED

Posted by University of Pennsylvania on September 15, 2026

Job Description Summary

The Program & Evaluation Manager manages ImpactED’s capacity-building programs and evaluation projects, helping ImpactED and its partners learn, improve, and increase their impact. The role combines program management and facilitation, research and evaluation, partner engagement, and internal operations to support high-quality, collaborative work.

Job Description

About ImpactED

Based in the University of Pennsylvania’s College of Liberal and Professional Studies, ImpactED is an evaluation and training center that equips social and public sector organizations with critical skills and data to accelerate social change.

We believe evaluation and training should be responsive to community needs and used to inform continuous improvement and learning. Our approach is designed in partnership with our clients and customized to meet their unique needs. We work to bridge the worlds of research and practice and have a proven track record in helping organizations identify and meet their goals.

ImpactED approaches all of our work with a commitment to our core values of collaboration, empathy, excellence, and continuous improvement. To live into our values, we work to understand team members’ needs and priorities for work-life integration and value flexibility in how work gets done. ImpactED offers flexible work hours and supports creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours and locations.

For more information on our work and our commitment to DEIJ, please visit our website at http://www.impactedphl.com.

About The Position

The Program & Evaluation Manager plays a key role in translating ImpactED’s approach into high-quality programs and projects. Working collaboratively with ImpactED staff, partners, participants, and other stakeholders, the Manager manages complex work from planning through implementation, facilitates engaging learning experiences, contributes to research and evaluation, and helps strengthen the systems that support ImpactED’s work.

Responsibilities

Program Management & Implementation

• Lead participant recruitment and manage the application and selection process for capacity-building programs.
• Manage program workplans, timelines, and deliverables to ensure high-quality and timely implementation.
• Manage vendor and contractor processes, including setup and onboarding.
• Develop clear and engaging materials and communications for program participants and partners.
• Manage program and event logistics to create a seamless, high-quality participant experience.
• Facilitate practical, interactive learning experiences that promote application, peer learning, and a collaborative community of practice.
• Plan and manage client and internal team meetings, including developing agendas, facilitating discussions, documenting decisions, and coordinating follow-up.

Evaluation Management & Implementation

• Manage evaluation project timelines and tasks.
• Manage logistics for data collection activities on external evaluation projects, including focus group and interview recruitment and programming and administering surveys in Qualtrics.
• Facilitate focus groups and interviews with diverse stakeholder groups.
• Conduct qualitative and quantitative data analysis.
• Write research and evaluation reports that are actionable and responsive to client and community needs.

Strategy & Operations

• Develop and improve internal systems and processes that strengthen team efficiency, coordination, and organization.
• Contribute to organizational learning and continuous improvement through regular data reviews, after-action reflections, and team planning.
• Collaborate with the ImpactED team to develop, implement, and monitor annual strategic priorities.

Learn more and apply