Digital Resource Specialists (Part-Time), Free Library of Phila.
Posted by Free Library of Philadelphia on August 16, 2022
Digital Resource Specialists in this role will work at a Free Library Hot Spot computer lab and facilitate the development of digital literacy skills.
RESPONSIBILITIES
- Welcomes users and orients them to the Hot Spot
- Offers friendly, patient, and competent assistance to users of all skill levels
- Delivers digital skill trainings to small groups and provides one-on-one assistance to individuals
- Teaches technological concepts to users of varied educational and cultural backgrounds
- Maintains a safe, respectful, and goal-oriented learning environment
- Promotes Hot Spot programming through community outreach and encourages partnerships with local organizations
- Tracks and documents lab usage and reports data in a timely fashion
- Communicates regularly with Program Management staff
- Maintains familiarity with team best practices and relevant technologies
- Troubleshoots on-site computer and connectivity equipment
- Strives to follow COVID-19 protocols on location
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