Assistant Vice President of Public Affairs, Federal Reserve Bank of Philadelphia

Posted by Federal Reserve Bank of Philadelphia on July 23, 2019

The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.

The Federal Reserve Bank of Philadelphia is seeking an Assistant Vice President of Public Affairs.

Job Summary

Working in collaboration with the SVP of Corporate Affairs, the Assistant Vice President Public Affairs is responsible for enhancing and protecting the reputation of the Federal Reserve Bank of Philadelphia. The AVP leads the development of the internal and external communications strategy and manages the teams responsible for implementing the plans to execute on these strategies. The AVP must demonstrate an ability to proactively collaborate with leaders across the Bank’s internal business lines and craft effective communications efforts in ways that strengthen the Bank`s position as a thought leader on key economic, banking, and community topics. This critical leadership position is also responsible for managing the content creation, editorial, and conference services functions. In collaboration with the SVP Corporate Affairs acts as a liaison with President`s Office to ensure alignment of all institutional communications.

Principal Duties And Responsibilities

Ensuring Strong Internal Communications

• The Assistant Vice President of Public Affairs works in close collaboration with internal stakeholders, including Human Resources, Law Enforcement, and other critical units to ensure that all employees have access to the information resources they need to be informed, empowered, and effective.
• Develops and implements the Bank’s internal communications strategy according to its mission and priorities to ensure the Bank`s values and programs are effectively and promoted to all internal audiences.
• Promotes Bank culture and ensures the Bank`s core values of Being Open, Innovative, and Collaborative are reflected in all publications and programming.
• Leads and organizes signature events for Bank employees, including town halls, and recommends other avenues to share messages so all staff have timely and relevant information.
• Advancing the Bank`s Strategic Priorities and Messaging
• Develops and implements the Bank’s external communications strategy according to its mission and priorities; advises the President and senior leaders on these strategic communications.
• Establishes a solid knowledge base of key issues and priorities for all Bank departments engaged in public outreach; partners with functional experts to develop and oversee all communications.
• Working in conjunction with subject matter experts across the Bank, leads and oversees the strategic messaging and the editorial calendar, and ensures the content execution is accurate and in alignment with the Bank`s strategic priorities.
• Identifies and investigates issues and trends that may generate external interest; collaborates with subject matter experts on action plans, briefs, policy papers, and other response documents; anticipates issues that may arise and prepares the Bank and its senior leadership accordingly.
• Fosters a positive, accurate, and consistent image of the Bank to share the Bank’s research, policy positions, activities, and presence within the District as well as with targeted stakeholders nationwide and worldwide; directs all communications and partners with key internal functions to preserve and advance the Bank’s reputation.

Conference Services

• Oversees all aspects of conference services, including the planning and execution of high quality events; Also responsible for establishing strong controls and procedures to ensure the administrative and technical elements are reflective of the world class reputation the Bank strives to maintain. This includes working closely with the Financial Management Services, Legal, Facilities and Law Enforcement divisions.
• Advancing and Protecting the Bank`s Reputation
• Organizes and coordinates the Bank’s internal and external communications during emergencies or crises for internal and external stakeholders.
• Acquires tools, processes, metrics, and performance indicators to measure the effectiveness of the Bank’s communications activities as well as to refine and improve communications strategies.
• Represents the Third District on select System workgroups, as advised by the SVP of Corporate Affairs.
• Engages professionally in the region and nationwide to develop relationships and contacts with leaders of key external stakeholder groups, organizations, and associations.

Committees and Workgroups

• Spending Stewardship Workgroup for public programs across the FRS (PI Principal for establishing collaboration, cost and synergies)
• Various subgroups under the Public Information Umbrella (may serve as a liaison for System committees such as editors and designers or internal communications

Subordinates

• The team consists of 13 exempt staff members, including: 3 Direct Reports (Messaging and Editorial Manager, Manager of Conference Center, Communications Associate and 10 Indirect Reports.

Desired Skills and Experience
Position Requirements

Education and Experience:

• Bachelor’s degree in public relations, journalism, economics, or a related discipline; Master`s degree strongly preferred.
• A minimum of 7 years of experience managing communications in a policy arena, including at least 5 years as a manager in a high-level policy-related communications environment.
• Knowledge And Skills
• Proven track record in developing impactful communications strategy and executing on communications plans.
• Knowledge of economics, banking, and/or the financial system preferred.
• Accomplishments that reflect strategic thinking and alignment of strategic plans, tactics, and metrics with business objectives.
• Solid experience in crisis communications with a proven ability as an effective leader in times of crisis and an ability to provide insight on best practices for crisis communications.
• Proven experience in advising and collaborating with executive leadership.
• Ability to collaborate productively with colleagues throughout an organization.
• Demonstrate experience as an advanced team leader and manager.
• In-depth understanding of technology, including experience with digital content strategies and in leveraging digital/social media.
• Excellent writing and oral communication skills.
• Strong business acumen and proven ability to evaluate costs, risks, and benefits associated with alternative actions before decision-making.
• Avid reader with a high degree of intellectual curiosity who stays up-to-date on known issues and is able to spot emerging trends
• Discretion and sensitivity in handling confidential and complex issues.

Important Information

Background investigations including drug testing are required for all new hires as a condition of employment, after the job offer is made. Employment may not begin until the Bank accepts the results of the background investigation.

The Federal Reserve Bank of Philadelphia believes that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.

Learn more and apply: https://www.philadelphiafed.org/careers/job-openings