Case Manager, Nationalities Service Center

Posted by on April 22, 2013

Case Manager, Nationalities Service Center
Posted on: April 11, 2013

History and Mission

NSC is a non-profit organization that provides social, educational, and legal services to immigrants and refugees in the greater Philadelphia area. Our strength lies in the diversity of our clients and services. Since NSC’s founding in 1921, our mission has been to help immigrants and refugees participate fully in American society. Each year, we help approximately 4,000 individuals from over 90 countries.

Position Overview

The Case Manager position will provide social service case management, information and referral and outreach services to eligible immigrant populations within the NSC service area. The Case Manager position will deliver the highest level of case management services through effectively determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions and proactively supporting client’s pursuit of goals. The Case Manager position also maintains case records, prepares reports, and tracks incoming program support.

The Case Manager position has internal contacts with the entire administrative staff and external contact with clients, funders, visitors, representatives of other social services agencies, and the community. This position has access to sensitive NSC and client information and is expected to handle such information with integrity and professionalism. This position is expected to represent NSC in a professional manner.

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