Supervisor – Family Finding Program, Turning Points for Children

Posted by on November 12, 2012

Supervisor – Family Finding Program, Turning Points for Children

Posted on: October 25, 2012

Summary of Position

Supervises Family Finding Social Workers/Case Workers and is responsible for such staff providing high quality level services in compliance with DHS Standards and Turning Points for Children’s policies and practices.

Specific Job Responsibilities

Directly supervises five Social Workers/Case Workers who provide Family Finding services in collaboration with the Department of Human Services (number of Social Workers/Case Workers may vary accounting to referrals.).

Works with Program Director and staff to ensure fidelity to the Family Finding model.

Develops and maintains a team approach in service delivery among supervisees.

Works with other Family Finding Supervisors and the Family Finding Program Director in the continuing quality improvement of Turning Points for Children’s Family Finding program.

Understands all relevant DHS Standards and all of Turning Points for Children’s policies and practices and ensures that supervisees provide quality services in compliance with such standards, policies, and practices.

Supervises staff through weekly supervisory sessions, creating an open door policy to encourage feedback, support, and development.

Continually problem-solves with staff regarding the most effective family-specific service options.

Monitors all service delivery through supervisory activities to include but not be limited to regular case reviews of: face-to-face and collateral contacts; clinical issues; development and monitoring of case-specific goal driven outcomes; and completion of documentation. Documents individual supervisory sessions; file each signed form in the case file.

Works with the Family Finding Program Director to develop an internal process to inform staff when documentation is due. Monitor the timely submission of all documentation.

Performs and documents case reviews based on the service level requirements utilizing Documentation of Case Review form, monitoring all case documentation for compliance with required agency program standards and DHS contract standards.

Manages process of opening new cases. Ensures that initial paperwork requirements are met.

Collaborates with DHS staff when necessary to resolve any service delivery issues; requests and attends collaborative meetings to ensure quality service delivery and service plan agreement.

Accompanies Social Workers/Case Workers on interviews as needed to address family’s or worker’s concerns, worker’s safety, or other issues.

Ensures that all cases receive required service delivery and documentation during supervisees’ absences.

Oversees file management for all cases including inclusion of all required documentation.

Identifies ongoing professional development needs and opportunities for staff; communicates options and encourages staff to participate in areas that will enhance their skills and performance.

Completes introductory and annual staff performance evaluations providing feedback and including discussions about development and goal establishment.

Participates with the Family Finding Program Director in the development of agenda for monthly Family Finding staff meetings for the purpose of program evaluation, casework discussions, problem solving, staff development, training, and building teamwork.

Participates in preparation for annual program audit by DHS.

Provides input to Family Finding Program Director in monthly billing process.

Assists Family Finding Program Director in the coordination of Quality Improvement (QI) activities to include but not be limited to receipt of client feedback via client surveys and focus groups, and performance of peer record reviews.

Participates in staff meetings, team meetings, and supervisory meetings as scheduled.

Attends a minimum of 20 hours of training per fiscal year.

Maintains coherence with Turning Points for Children’s vision, mission, and goals.

Maintains the highest ethical standards in organizational operations and individual professional conduct.

Performs other duties and projects as assigned by supervisor or executive management.

Qualifications

Master’s degree from an accredited college or university in social work or a related field.

Knowledge of the child welfare field and two years experience supervising direct service staff.

Knowledge of human development with a focus on children and adolescents, assessment, family systems theory; and clinical skills.

Cultural competency; ability to empower and involve others; problem-solving and conflict management skills; and developing community resources and cooperative working relationships with others.

Excellent verbal, writing, and listening skills.

Proficiency in using a personal computer, including Word, Outlook, and the Internet.

Pennsylvania Child Abuse History Clearance, Criminal History Check, and FBI Clearance.

Technical Skills

Understanding of child, adolescent, adult, and family functioning.

Experience in family systems theory and family support systems.

Ability to assess needs, risk, and safety.

Knowledge of and ability to identify environmental factors that impact families.

Ability to intervene in stressful and crisis situations.

Knowledge of and collaboration with social service providers and community resources.

Turning Points for Children has established and will maintain an open and equitable personnel system. Personnel policies, procedures, and practices have been designated to prohibit discrimination on the basis of race, color, religious creed, disability, ancestry, national origin, age or sex. Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

http://www.idealist.org/view/job/6zpx9KNsnpbD/