SofT Collaborative Project Coordinator, Nationalities Service Center

Posted by on October 29, 2012

Nationalities Service Center – Job Announcement

SofT Collaborative Project Coordinator

History and Mission
NSC is a non-profit organization that provides social, educational, and legal services to immigrants and refugees in the greater Philadelphia area.  Our strength lies in the diversity of our clients and services.  Since NSC’s founding in 1921, our mission has been to help immigrants and refugees participate fully in American society.  Each year, we help approximately 4,000 individuals from over 90 countries.

Position Overview

The Project Coordinator will serve as the lead staff on the Philadelphia based collaborative to expand services to survivors of torture.  The Project Coordinator is responsible for all reporting requirements under the ORR and UNVFVT funded projects.

Job Responsibilities
•    Ensure direct and/or coordinated services for eligible survivors of torture.
•    Coordinate the activities of the SofT working group.
•    Develop and monitor mechanisms for identifying, linking, and serving survivors of torture.
•    Identify gaps in service delivery system, referral networks and outreach methods and use a collaborative approach.
•    Create universal screening and referral tool; create training tool for all referring partners
•    Conduct outreach and training sessions for key partners.
•    Work with medical partners to implementation of screenings at partner clinics.
•    Support one to two forensic evaluation training sessions annually in the region; one will be in partnership with HealthRight.
•    Identify opportunities for community awareness raising in partnership with LCFS mental health coordinator.
•    Ensure that materials are developed and translated outlining program services and eligibility.
•    Organize opportunities including community meetings, cultural events or other opportunities.
•    Develop resource guide of community resources to be distributed to service providers, participants and others through program website.
•    Develop and monitor MOUs with target partners to ensure ease of referrals
•    Oversee the expansion of a pro bono network of providers.
•    Facilitate the implementation of community mental health services targeted to survivors of torture
•    Facilitate the implementation of quarterly advisory group to guide community mental health services.
•    Develop resource guide of community resources to be distributed to participants upon enrollment
•    Conduct periodic needs assessments and partner with evaluators.  Develop training materials tailored toward individual organizations.
•    Provide on-site training to target organizations; evaluate effectiveness.
•    Conduct annual webinar on the state of survivors in Philadelphia in conjunction with International Day to Commemorate Survivors of Torture.
•    Supervise case manager and related staff and interns.
•    Organize and implement ongoing team meetings in partnership with HIAS and LCFS to review program objectives, progress, and next steps.
•    Represent NSC at local, state and national levels.
•    Respond to all incoming inquiries for the program.
•    Ensure all work is provided in accordance to the funders standards.
•    Maintain case files and complete program documentation.
•    Complete all reporting requirements according to funders’ expectations.
•    In partnership with the Director and the collaborative partners to increase program visibility among political, social service, educational and other entities in partnership with supervisor, while developing successful partnerships with those parties.
•    Attend and/ or participate program sponsored conference calls, webinars, and workshops.
•    Attend relevant workshops or join professional groups as necessary to maintain professional knowledge and licensure.
•    Adheres to NSC’s confidentiality guidelines and ensures the appropriate handling of sensitive information.
•    Facilitates and attends relevant staff meetings to promote communication and execution of goals.
•    Completes special projects specific to the function of the department or as needed for the department as directed by Supervisor.
•    Other duties as assigned within the scope of position expectations.

Qualifications and Experience

1.    Successful candidate will bring an understanding of issues relevant to immigrant survivors of torture and a working knowledge of local service providers.
•    Basic understanding of NSC’s mission, vision, values, programs and services, and business plan.
•    Knowledge and understanding of experiences and issues facing refugee resettlements.
•    Knowledge of organizational development practices and concepts for immigration/refugee resettlement service organizations.
•    Knowledge of available governmental and private resources, funding streams, and welfare programs for refugees.
•    Ability to effectively manage projects through delegation of responsibilities, communicating objectives, setting goals, driving results, and coordination.
•    Ability to effectively present topics and information and promote understanding to individuals and groups.
•    Ability to effectively communicate in writing and verbally and interact with a population of diverse and multi-cultural individuals and groups on a regular basis.
•    Knowledge of legal and political issues, and community resources and benefits that impact and/or benefit the targeted client needs.
•    Ability to effectively use standard office equipment.
•    Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community.
•    Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, and customized databases.
•    Knowledge of basic client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions and proactively supporting client’s pursuit of goals.
•    Ability to work in a team structure – demonstrating ability to collaborate and contribute to the team’s work.
•    Adheres to all NSC and departmental policies and procedures.
•    Attends all NSC in-services as required.

Minimum Experience: 3+ years of project coordination and supervision focused experience working within the refugee and immigrant community. Non-profit management experience is preferred. Bilingual skills are preferred (with preference given to French or Arabic).

Minimum Education: Master’s degree from an accredited college or university in Social Work or a related field of study. MA degree in a related field of study is preferred.

Licensure: Valid Drivers License

Compensation

The position is full-time exempt, and includes benefits. Salary is commensurate with experience.

How to Apply

Please email detailed letter of interest and résumé to jobs@nscphila.org.  Please no phone calls.

Interested candidates should reply by October 26th.  NSC does not discriminate in employment because of age, sex, race, religion, national origin, and sexual orientation or for any reason not relevant to the qualifications of the position.