Receptionist/Dispatcher, Philadelphia Anti-Drug Anti-Violence Network

Posted by on December 19, 2011

Job Title:    Receptionist/Dispatcher
Department/Group:    Communications
Reports to:    Director of Communications
Travel Required:    No
Level/Salary Range:    $12,500 – $24,000 Anually
Position Type:    Part-time or Full-time Available
HR Contact:    Pamela Lackey, plackey@paan1989.org
Date posted:    12/6/11
Will Train Applicant(s):    Yes

Applications Accepted By:
Fax or E-mail:
(215) 940-0550 or plackey@paan1989.org
Subject Line:
Attention: Director of Administration

Mail:
Director of Administrative Services
Philadelphia Anti-Drug/Anti-Violence Network
2700 N. 17th Street – Suite 200
Philadelphia, PA  19132

Job Description

Job Purpose:
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Duties:
•    Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
•    Directs visitors by maintaining employee and department directories; giving instructions.
•    Maintains security by following procedures; monitoring logbook
•    Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
•    Maintains safe and clean reception area by complying with procedures, rules, and regulations.
•    Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
•    Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
•    Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management


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