Membership Associate, Sustainable Business Network

Posted by on June 06, 2011

Membership Associate
Philadelphia, PA

Posted May 30, 2011

Sustainable Business Network of Greater Philadelphia
Title: Membership Associate
Reports to: Membership Director
Location: Philadelphia, PA
Term: Full-time. Permanent
Deadline to Apply: June 24, 2011

The Sustainable Business Network of Greater Philadelphia is a membership organization with over 500 member companies that works to build a just, green and thriving economy in the Greater Philadelphia region. We accomplish this by educating and growing a broad base of local, independent businesses and educating policy makers and the public.

The Sustainable Business Network of Greater Philadelphia’s Membership Associate will be responsible for recruiting new members and supporting current member businesses through strong customer service. This position is a great fit for a results-driven individual who enjoys networking, values an entrepreneurial environment, and is excited about the opportunity to strengthen Philadelphia’s local economy. SBN is a rapidly growing organization located in Center City, Philadelphia.

Skills and Qualifications

The ideal candidate has:

Two years of relevant experience in sales and marketing, business development, and/or recruitment, including a demonstrated track record of cultivating customer relationships
Bachelor’s degree in Business Administration or other relevant field
Strong communication and presentation skills, including multimedia communications and social media
Proven experience meeting and exceeding goals in a results-oriented environment
Self-motivated; able to work independently and balance multiple tasks
Experience working effectively on teams, across departments, and with multiple levels of a company
Demonstrated strong skills in MS Word, Excel, and PowerPoint
Strong data entry skills. Salesforce or other relevant database experience a plus
Demonstrated flexibility and ability to embrace change
Demonstrated commitment to SBN’s values and mission; Views SBN member recruitment as a lever for strengthening local businesses and improving regional economy
Experience working with diverse communities
Entrepreneurial experience a plus
Experience with Adobe Suite and/or other design software a plus

Responsibilities:

Responsibilities will include, but are not limited to:

Sales and marketing efforts to sustain and grow our membership base
Coordinate all e-communications including Members-only Newsletter, Public Newsletter, Green Economy Task Force Newsletter and event announcements; Ensure consistent and visible recognition of the innovative work of SBN members
Develop Social Media Strategy in collaboration with Social Media Intern; Ensure consistent and visible recognition of the innovative work of SBN members
Membership management through our Salesforce database, including data entry for new and renewing members, monthly invoicing, and new member packets
Maintain robust member data and notes in SBN’s internal Salesforce database; Produce data analysis through monthly membership reports. Work with staff to evaluate current and develop new business services that meet the needs of our members
Work with staff and Membership Committee to evaluate current and develop new business services and member benefits that meet the needs of locally owned, independent businesses
Keep a finger on the pulse of the membership through regular meetings with members; Involve members in advisory committees for SBN programs; Ensure members see value from SBN programs
Assist in the production of the Annual Business Directory
Assist in strategy development and implementation of Fall Membership Drive
Recruit and supervise interns and volunteers
Assist in planning for the Annual Meeting
Assist in building and maintaining the systems and processes of a growing company

Reporting:
The Membership Associate will report to Membership Director and supervise Membership Department interns.

Compensation:
This is a full-time, salaried position. Salary level depends on experience; salary range is $27,000 – $32,000 plus benefits.

To Apply:
SBN is an Equal Opportunity Employer. Deadline to apply is June 24, 2011. Please submit cover letter, resume, and three references via e-mail to Katie Walsh at katie@sbnphiladelphia.org with subject line: “Membership Associate.” Phone calls about this position are strongly discouraged.