Workshop: Having a Difficult Conversation

Posted on January 28, 2005

Having a Difficult Conversation

Do you frequently avoid confronting a co-worker, boss, spouse or friend for fear of saying something wrong? Do you dread having a conversation that might have unpleasant consequences? This interactive workshop explores what makes conversations difficult and how to utilize techniques to get to the interests of the parties involved in the conflict. Discover practical skills that help keep the conversation constructive and learn techniques that boost your confidence to handle tough topics. Attendees will participate in developing tools to de-escalate conflict and remaining future focused. Participants will practice raising and clarifying the issues, gathering information within difficult conversations, as well as enhancing their problem solving skills. The training will examine language, dealing with destructive speech, ground rules, managing strong emotions and peacekeeping.

Date: Thursday, February 10, 2005
Time: 6:00 p.m. to 9:00 p.m.
Location: Delaware County Chamber of Commerce, Second floor
602 East Baltimore Pike – Media, PA 19063
Fee: $60
*$10 of every registration will be used for Center for Resolutions? School-based Violence

Trish Charo
Executive Director
Center for Resolutions
26 East Fourth Street
P.O. Box 1498
Media, PA 19063
610-566-7710 ext 112
610-566-7674 fax
http://www.center4resolutions.org


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