WorkReady Program Manager, Summer Youth Employment Program

Posted by Urban Affairs Coalition on May 23, 2016

Organization: Summer Youth Employment program

Position Summary:
This position is part of a seasonal team responsible for the Urban Affairs Coalition’s Summer Youth Employment program, which provides paid summer job opportunities and support to youth ages 14-18 through WorkReady Philadelphia. The six week program runs from July through mid-August and includes career exposure, on-the-job mentoring and professional development. In 2015, the program served 1,600 youth. The WorkReady Program Manager is responsible for day-to-day program management and staff supervision for a portion of the program. Job responsibilities encompass program planning, participant and worksite recruitment and enrollment, program implementation, and program close-out. The Program Manager is responsible for ensuring all program goals are met and in compliance with funder requirements. The Urban Affairs Coalition will be hiring 2-3 Program Managers, each responsible for program management and staff supervision for a different program model. This is a seasonal position beginning in March or April and ending in August or September.

Reports To: Project Director

Key Duties & Responsibilities:
April – June
 Assist Project Director with selection and hiring of program staff and consultants;
 Oversee worksite recruitment and enrollment, which includes identifying suitable worksites, conducting outreach, and completing all appropriate paperwork;
 Oversee the recruitment and enrollment of youth participants, which includes conducting outreach, completing all applicable paperwork, and conducting orientation sessions;
 Responsible for placement of youth participants at worksites;
 Ensure accurate and timely responses to inquiries from youth applicants regarding program details and requirements;
 Oversee program data entry and file maintenance, ensuring accurate data collection and consistent, transparent, quality communication flow both internally and externally;
 Perform other related duties as required to ensure program quality and funder compliance.

July – August
 Ensure Worksite Mentors are providing quality oversight of worksite safety and quality and assisting youth with their professional development;
 Oversee the collection and entry of youth timesheets to ensure accurate and timely youth wage payments;
 In collaboration with the Project Director, determine project-based learning project and workshop curriculum to fulfill 21st century skills program component;
 Ensure timely and quality completion of project-based learning project and workshops;
 Troubleshoot issues with worksites and youth participants;
 Ensure timely and accurate completion of pre- and post-assessments, satisfaction surveys, and other paperwork required by the funder or determined by Project Director;
 Oversee program close-out, including reviewing staff reports and ensuring files are complete and stored neatly;
 Perform other related duties as required to ensure program quality and funder compliance.

Education, Knowledge, Skills & Abilities:
KNOWLEDGE AND SKILLS:
 Strong inquiry and conflict resolution skills;
 Strong leadership and project management skills;
 Must be comfortable delegating tasks and managing a team;
 Must be a team player, able to coordinate and share resources and data;
 Must be able to multi-task while meeting programmatic benchmarks and deadlines;
 Good organization skills and detailed-oriented;
 Must be comfortable working with youth and young adults ages 14-21;
 Must be willing to work some non-traditional hours, as needed;
 Excellent verbal and written communication skills; customer-service oriented;
 Must be a self-starter with good time management skills;
 Must be able to work independently and in a team environment.

EDUCATION AND WORK EXPERIENCE:
 Bachelor’s degree in a related field;
 A minimum of 5 years’ experience working with youth and young adults ages 14-21; or an equivalent combination of education and experience required;
 Experience mentoring and/or teaching youth and young adults ages 14-21 preferred;
 Experience working in the nonprofit sector preferred;
 Experience managing a diverse team required;
 Experience in program management required;
 Proficient in Microsoft Office software, including Word, PowerPoint, and Excel.

More Details:
Special Note: This position may require a criminal background check, child abuse clearance, and FBI fingerprint-based background check.

Contact Info
Contact Info: Send resume and cover letter to SummerYouth@uac.org.

See more at: http://www.uac.org/jobs/workready-program-manager