Webinar: How Social Sector Organizations Can Design Human Connections in the Digital Age – Mar 24

Posted by Stanford Social Innovation Review (SSIR) on March 9, 2021

In the past year, the nonprofit sector has made tremendous leaps forward in digital-first approaches to how teams work with one another, or provide services to their communities, with these approaches likely to remain that way for the foreseeable future. Developing the relational aspects of our organizations has only become more important with the trend towards remote working and the growing prominence of AI and machine learning. But in an ever more virtual reality, we are left with very little room for the sort of spontaneous human interactions that are so crucial to both our physical and mental health.

In this 90-minute interactive SSIR Live! program (available on-demand later), we will share an effective framework—rooted in the principles of design thinking—to better enable social sector leaders to design human-centered connections in the experiences of their teams and their constituents.

This webinar-workshop will include:

  • An introduction to the principles, conditions, and methods of the “Human Connection Framework
  • A walk-through of the human-centered design thinking process, showcasing co-creation examples from the social sector
  • A “service diagnostic” that will help you to assess the level of human connection within your services
  • step-by-step toolkit to build more human connections into your service experiences, that you can take away and work on tomorrow
  • Case studies of the implementation of this framework in the field, with key results, benefits, and impact, featuring both large and small nonprofits

Date and Time: March 24, 2021, 2:00-3:30 PM

Learn more and register.


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