Volunteer & Special Projects Coordinator, Campaign for Working Families

Posted on August 22, 2011

Campaign for Working Families
Job Description

Position: Volunteer & Special Projects Coordinator

Reports To: Director of Impact & Outreach, Campaign for Working Families

Program: The Campaign for Working Families provides expanded income security to low-wage workers in the Philadelphia region by increasing their access to the Earned Income Tax Credit (EITC) and other federal credits, low cost financial services, improved financial planning, and public benefits. During the tax season, the Campaign runs tax sites throughout Philadelphia that provide free tax assistance. Additionally, the Campaign provides asset building programs and services outside of tax season.

Purpose of Position: The Volunteer & Special Projects Coordinator is responsible for the outreach, recruitment, training, communication and retention of over 675 volunteers during tax season and on a smaller scale year-round. Additionally, the Volunteer & Special Projects Coordinator supports year- round programs and initiatives including special events, Website upkeep, advocacy and policy work and other special projects as they arise.

Duties and Responsibilities:
Volunteer Coordinator

§ Oversee all parts of volunteer recruitment and retention, including building and maintaining strategic relationships, developing and implementing new models and researching innovative techniques.
§ Create and manage volunteer marketing materials, including paper flyers, website, presentations, etc.
§ Recruit and manage interns to support volunteer recruitment.
§ Coordinate with Operations Director to plan and execute effective volunteer training including scheduling volunteers, reminders, content, venues, etc.
§ Manage volunteer registration, training and transition to the tax site.
§ Maintain positive, clear and consistent communication with all volunteers including weekly update emails.
§ Supervise Volunteer Coordination interns and volunteers who assist in the office.
§ Ensure agency compliance with IRS regulations regarding managing volunteer paperwork and recording volunteer hours.

Special Projects Coordinator

§ Organize annual volunteer recognition event for 250 participants.
§ Organize and/or support other fundraising and special events as requested.
§ Manage website and serve as liaison with web site contractor to facilitate changes and updates.
§ Serve and lead other special committees as requested.
§ Participate in Advocacy Coalitions and workgroups including the NCTC Advocacy Working Group and the SEPA Budget Coalition


§ Clear communicator, both orally and in written materials
§ Exceptional organizational skills, attention to detail and self-motivating
§ Passionate commitment to economic equality and the economic development of households throughout Philadelphia
§ Bachelor’s degree (candidates with an Associate’s degree and five years related experience will also be considered)
§ Proficiency in computer software including Word, Excel, Access, PowerPoint
§ Eagerness to work in a diverse environment
§ Willingness to give public presentations
§ Ability to manage numerous projects at the same time
§ Flexible and positive personality and willingness to work in an ever-changing, demanding environment
§ Strong customer service skills

Applications must be received by 8/30/2011at 5pm. To apply, please send cover letter, resume and salary requirements to Megan Kiesel at mkiesel@uac.org. No calls please.

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