Philadelphia Office of Emergency Management

Spanish Translators Needed, Phila Office of Emergency Management

Posted on November 20, 2017

Philadelphia Office of Emergency Management (OEM) is seeking Spanish speakers to volunteer as interpreters at our Disaster Assistance Services Center (DASC). The center is located at the Rivera Recreation Center at 5th & Allegheny and is open Monday – Friday from 9am-3pm.

The Disaster Assistance Services Center provides people who have come to Philadelphia from Puerto Rico after Hurricane Maria with a variety of different services all at one location. Clients can register for FEMA individual assistance, check the status of FEMA applications, and connect to city services and other recovery resources. Volunteer interpreters at the DASC will be assigned to one of the following tasks:

Registration Desk: Interpreters will register new clients in our online tracking system and edit returning client’s profiles. Interpreters will conduct a brief interview of clients to gather personal information and determine the needs that they have.

Agency Interpreter: Interpreters will be assigned to sit with a particular agency at the DASC and assist with any translating needs between clients and the agency.

Floating Interpreter: Interpreters will be asked to float around the room answering client questions and directing clients to specific agencies based on their needs. This interpreter will help clients understand what services the DASC can provide them with and what agencies they need to see. Interpreters will be briefed on the different agencies and the services they provide upon arrival.

All volunteers will be briefed upon arrival.

To volunteer as an interpreter, please email oem@phila.gov. Volunteers are welcome to submit any days and hours that they are available. No prior interpreting experience is necessary.

http://volunteer.unitedforimpact.org/need/detail/?need_id=300461


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