VIP Community Services

Raising Awareness in a Multi-cultural Workplace

Posted on January 29, 2019

Association of Social Work Board Approved Provider!
Provider #1600

Raising Awareness in a Multi-cultural Workplace (3 CE’s) – Philadelphia, PA
Date: Friday, February 8, 2019
Time: 9:30am – 12:30pm
Location: Beckett Life Center, Philadelphia, PA
Presenter: Keva White, LCADC, LSW
Registration Fee: $75.00/pp

DESCRIPTION: Raising Awareness in a Multi-cultural Workplace is a workshop design to increase both self- awareness and cross-cultural awareness of employees working within diverse organizations. Key elements to enhancing relationships in a multi-cultural work environment is presented in a comprehensive manner by certified Cultural Competence Trainer(s). Workshop components will highlight how personal bias/stereotypes can impact working relationships, impede upon workplace harmony and overall productivity. Through the use of lecture, experiential learning, creative training techniques, group discussion and film review, workshop participants will embark upon a “personal journey of discovery” to enhance working relationships with co-workers and diverse populations served.

Learning Objectives – After completing this workshop, participants will:
1. Define and be able to distinguish between diversity and cultural competence.
2. Articulate a comprehensive framework for achieving workplace harmony.
3. Describe six stages of cultural sensitivity.
4. Discuss how perceptions and stereotypes impedes upon organizational success.
5. Engage in activities to increase knowledge and skills necessary for enhancing cross-cultural relationships.

9:30 – 10:30 Six stages of cultural sensitivity: overview of six stages of (‘becoming’) culturally competence as developed by psychologist Milton Bennett. The concepts of Ethno-centric and Ethno-relativity will be explored in the context of how employees build relationships with one another. The six stages: denial, defense, minimization, acceptance, adaptation, and integration will be defined and illustrated. Participants will be able to identify elements of each stage and engage in self-discovery exercise.

10:30 – 11:30 Impact of perception and stereotypes in the workplace: in this segment participants will engage in an experiential exercise to develop skills for retaining tendencies to assign perceptions, stereotypes and labels based upon cultural differences. Emphasis will be place on the importance of getting “off automatic” when it comes to perceptions/stereotypes in order to develop meaningful relationships with co-workers and consumers. Activities: Cultural iceberg analogy, perception test and “Lunch Date” film review.

11:30 – 12:20 Culture, Conflict, Communication: no conflict occurs in the absence of culture; view of overt conflict may vary based on culture; conflict resolution can be culturally driven; the style of communicating about conflict varies across cultures. Participants will identify their preferred style of and annoyances when engaged in cross- cultural communication. Activities: Communication worksheet, “Back Talk”, Fix-the- Lock film clip.

12:20-12:30 Wrap up, questions, evaluations, certificates

PRESENTER: Keva White, LCADC, LSW: Mr. White has over 15 years’ experience working in urban communities developing and implementing evidenced-based behavioral health services. He has served as trainer and consultant for New Jersey’s Alliance of Family Support Organizations, American Institute for Research and Georgetown University Training Institutes on cultural and linguistic competence. Mr. White currently teaches at Rutgers University Graduate School of Social Work on Diversity and Oppression. He is a 2016 graduating fellow of Bryn Mawr College’s Non-profit Executive Leadership Institute (NELI). Mr. White received his Master Degree in Social Work from Temple University and is a dually licensed social work professional. Mr. White is a member of New Jersey’s Statewide Network of Cultural Competence (NJSNCC) Leadership Council. He enjoys music, reading, playing basketball and board games with family and friends. He is President and CEO of VIP Community Services, Inc., a training and consultant agency providing professional development services to profit and non-profit organizations. Mr. White is most recognized for his high-energy, creatively balance, experiential and valued based presentation style.

CONTINUING EDUCATION: VIP Community Services, Inc., #1600, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. VIP Community Services, Inc. maintains responsibility for the program. ASWB Approval Period: 07/05/2018 – 07/05/2019. Social workers should contact their regulatory board to determine course approval for continuing education credits. Social workers participating in this course will receive (3) continuing education clock hours.

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