University of Pennsylvania

Program Manager, Positive Psychology Programs, Penn Arts & Sciences

Posted on November 20, 2017


Our mission at the University of Pennsylvania’s Positive Psychology Center is to enable people to lead more productive, satisfying, and meaningful lives by delivering state-of-the-art, evidence-based positive psychology and resilience training programs to a variety of organizations. Hundreds of thousands of people around the world have attended our programs, which have demonstrated mental health and well-being benefits.

We are a highly collaborative team of can-do and high-energy people who are dedicated to disseminating these life-changing programs to educators, students, parents, clinicians, the military, first-responders, corporate employees, and many more.

We are looking for a like-minded, team-oriented person to join us and play a mission critical role. This is an excellent opportunity for someone who is eager to make a difference, learn new skills, and take on responsibilities in a fast-paced, entrepreneurial environment.

To learn more about our work:


As Program Manager, you will oversee the planning and delivery of our programs for various clients. You will develop processes and systems to improve efficiency and effectiveness in the management of the programs. You will be the key person to manage logistics, interface with clients, and assist the curriculum team in the development and production of training program materials. You will be involved in all phases of the process from planning to implementation to follow up, working both independently and collaboratively. This position will work closely with the leaders of our Center, including the Director of Training Programs and Executive Director. There are opportunities for career advancement.


Program management:

• Take the lead in planning and organizing programs, communicating with the team of instructors, clients, and vendors (e.g., hotel and printing service).
• Organize and summarize client information collected via focus groups, online surveys, and client research to inform curriculum customization.
• Edit and manage distribution of training program materials.
• Provide on-site program logistics coordination.
• Manage post-program follow up, including analysis and reporting of participant satisfaction surveys, processing travel reimbursements, and expense tracking.

Curriculum management:

• Manage the curriculum customization and updates with Penn subject matter experts and the client.
• Develop a deep understanding of the scientific literature and craft summary reports to inform the curriculum development team.
• Translate psychological concepts into new training activities and materials.


• Recruit, interview, hire, supervise, and mentor part-time student workers.
• Assist with new business development, including client research, client proposals, and marketing material creation.


• Bachelor’s degree is required. A background in psychology is preferred.
• 3 to 5 years of experience, or equivalent combination of education and experience.
• Experience in project management or event planning is required.
• Strong computer skills required. Expertise with Microsoft PowerPoint required.
• Experience with curriculum development and/or graphic design preferred.
• Highly developed project management and organizing abilities, with an excellent attention to detail.
• Knowledge and experience with project management tools and systems.
• Excellent communication, writing, and editing skills.
• Able to plan, organize, and manage multiple projects simultaneously in a fast-paced environment and meet deadlines.
• Able to work nights and weekends, as needed.
• Able to travel as needed for program delivery.
• Proven ability to thrive under time pressure and workload.
• Excellent interpersonal skills, with a strong service-orientation.
• Strong sense of mission, professionalism, and responsibility.
• Independent thinker, resourceful, with a “can do” attitude.
• Self-motivated and able to work on a team and independently.

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

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