Part-time Victims Advocate, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on September 26, 2016

Congreso de Latinos Unidos, Inc. is currently seeking two (2) Part-time Victims Advocates for their Health Promotion and Wellness Division (HPW). The Crime Victims Assistance Program will utilize a three-tiered, comprehensive approach to supporting crime victims in the East Division in Philadelphia from crisis to stability via trauma informed; client centered emergency legal advocacy, crisis counseling, and ongoing case management. The Part Time Victim Advocate will work 20 hours a week and is responsible for providing key support for the crime victim’s assistance program through data entry, community outreach, and hotline coverage. The Part Time Victim Advocate may also occasionally support community members with crisis counseling during scheduled walk in hours. The responsibilities of the Part Time Victim Advocate will be conducted at Congreso’s main office and in various locations in the community. The Victim Advocate will have internal contacts with the entire administrative staff and external contact with clients, community resources, and the community. This position has access to sensitive Congreso information and is expected to handle such information with integrity and professionalism. This position has regular contact with members of the community and is expected to represent
Congreso in a professional manner. The Part Time Victim Advocate will report directly to the Manager of Victim Services and participate in department activities as necessary.

About Congreso
Congreso is a multiservice nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy.
Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by
its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Program Functions
1. Provide on-site counseling, referrals, advocacy, and educational services at Congreso’s main office and in the community
2. Provide resource information to clients, other Congreso staff and social services agencies.
3. Provide on-going crisis intervention, advocacy, and resources to community members via hotline and scheduled walk in hours.
4. Comply with all client confidentiality regulations as specified by agency, funding source, local, state and federal regulations.
5. Maintain accurate and up to date client files and documentation.
6. Provide presentations to community members to help victims of crime and their families to identify their own victimization and learn about and access available services in the community.
7. Engages in professional communication with community partners, law enforcement, social service providers, and court personnel as needed for client coordination of care.
8. Conduct community awareness and outreach events to increase visibility of crime and available support to victims; includes some evenings and weekends
9. Engages in regular professional development as it relates to service victims of crime.
10. Support data entry needs of the crime victims assistance program as assigned by supervisor

Experience, Education, and Licensure
Minimum Experience:
 Familiar with Philadelphia civil and criminal court proceedings.
 Understanding of the dynamics of crime victims.
 Familiar with, and sensitive to, the issues affecting the North Philadelphia/Latino Community.
 Bilingual (Spanish/English) required.

Minimum Education and Certificates:
 Associate’s degree or Certificate in Criminal Justice, Social Work, or other related field.
 Suitable combination of education and one to two years direct counseling experience in related field may be considered in lieu of Associate’s degree requirement.

A Career with Congreso: Your talent and passion + our mission = outcomes
Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and includes a charter school that houses college courses at night.
Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with co-workers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery. We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy conversations with Congreso’s President/CEO. Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here.

For more information about Congreso and other career opportunities pleas go to

Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

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