City of Philadelphia

#EngagingPHL COVID-19 Updates: Essential City services remain open for residents

Posted on March 24, 2020

We are facing a difficult time because of the COVID-19 coronavirus pandemic. While non-essential Philadelphia City operations are halted to help stem the spread, many City services are available for residents.

Resources, tips, and guidance from Mayor Kenney on how we can all stay safe and informed during this outbreak can be found here.

If you have any questions about the City’s response to the COVID-19 virus, please send an email to public.engagement@phila.gov.

Starting March 17, 2020 non-essential City of Philadelphia government operations were halted, and all City government buildings were be closed to the public.

Philadelphia’s COVID-19 numbers will continue to rise. The numbers can be daunting, but they prove that our health system is identifying people who have been exposed and that Philadelphians are reaching out for help if they have symptoms.

What can you do? Stay home, wash your hands (sing the Eagles fight song while you do it!), stay home, monitor yourself for symptoms, stay home, call or text your loved ones to check in on them, and most importantly, stay home if you can.

Greater Philadelphia Coronavirus Helpline

Have questions about symptoms and risk of the COVID-19 coronavirus? Think you may have been exposed to the COVID-19 coronavirus? Want recommendations for social distancing? Call the 24/7 helpline to talk to a medical professional: 800-722-7112

Text Alerts

Get COVID-19 updates sent to your phone. The information comes from the Philadelphia Department of Public Health and the Office of Emergency Management. Text COVIDPHL to 888-777 to receive the free text alerts.

COVID-19 Website and Updates

The Philadelphia Department of Public Health is updating our website, phila.gov/COVID-19, daily. Use it to get the latest news, find out what the City is doing, learn how to prevent infection, and more.

You can also watch daily press briefings, which are livestreamed on the Department of Public Health’s Facebook and Twitter accounts.

Thank you for doing your part and helping your fellow Philadelphians during this unprecedented time. We all must work together to keep each other healthy and safe. That means washing hands, covering coughs and sneezes, wiping down surfaces, and staying home if you can.


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