ELECT Case Manager, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on December 19, 2016

Congreso de Latinos Unidos, Inc. is currently seeking an ELECT Case Manager within the Family and Housing Services Division. The ELECT (Education Leading to Employment and Career Training) Case Manager requires a sincere interest in working with and supporting teen parents, their children and their overall health and development. The ELECT Case Manager is responsible for the following: providing school based case management services, homes visits, ongoing assessment, the development and/or review of service plans, referral connection and follow-up, advocacy, data collection and data entry as well as submission of programmatic & statistical reports.

The ELECT Case Manager has internal contacts with the entire administrative staff and external contact with clients, community resources, and the community. This position has access to sensitive Congreso information and is expected to handle such information with integrity and professionalism. This position has regular contact with members of the community and is expected to represent Congreso in a professional manner.

The ELECT Case Manager will report directly to the Program Manager.

About Congreso
Congreso is a multi-service nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Functions
1. Carry a caseload of teen mothers or fathers as assigned by Supervisor.
2. Conduct home visits weekly/biweekly, monthly or as assigned by supervisor.
3. Develop a goal plan with each teen for frequent and periodic monitoring and assessment
4. Provide health, parenting and prevention education to program participants in their own homes, in the community, and in the assigned school site.
5. Provide and assist clients with health options, referrals and information about health choices providing advocacy as needed.
6. Engage other family members in the intervention plan of clients services and during the health/parent education sessions when appropriate.
7. Assist clients with crisis intervention services
8. Maintain accurate and up-to-date client files and documentation.
9. Maintain strong relationship and communication with assigned school sites
10. Network with area organizations, hospitals, daycare centers, clinics, etc. in order to identify and connect clients with appropriate community resources.
11. Conduct presentations and outreach activities to identify and recruit teen parents to participate in ELECT activities.
12. Implement Congreso’s holistic approach to client services by connecting families to multiple services within Congreso as needed to increase family supports.
13. Assist in the coordination and facilitation of Parenting Classes and other related activities as needed.
14. Maintain proper documentation of client records according to goal plan, agency and funding guidelines.
15. Submit monthly report as indicated by the program supervisor.
16. Regularly attend and actively participate in staff meetings, training sessions, forums etc. and attend bi-weekly supervisory meetings
17. Comply with all clients and program confidentiality regulations mandated by federal, state, city and agency regulations.

Experience, Education, and Licensure
Minimum Experience:
 2 years’ work experience in a case management, human service, health care, community or educational setting or equivalent combination of education, training, and experience preferred.
 Bilingual (English/Spanish) preferred.

Minimum Education:
 BA/BS degree from an accredited college or university with a field of study in Social Work, Psychology, Human Services, Education or related field.

A Career with Congreso: Your talent and passion + our mission = outcomes
Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and includes a charter school that houses college courses at night.

Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with co-workers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery. We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy conversations with Congreso’s President/CEO. Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here.


For more information about Congreso and other career opportunities pleas go to http://www.congreso.net.

Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

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