Director of Health Center Operations, Public Health Management Corp.

Posted by on September 19, 2011

DIRECTOR OF HEALTH CENTER OPERATIONS, Public Health Management Corporation

Posted on: August 29, 2011

Provide operational oversight, direction, performance management and improvement, patient and access and community outreach, marketing, quality assurance, P&L accountability, and progressive leadership for all primary care health centers. Work in collaboration with the Vice President of Specialized Health Services to maximize health center opportunities. Report to the PHMC Chief Operating Officer.


Oversee $10 million budget for PHMC’s health centers, shelter outreach and subcontractors
Direct and lead all facets of health center operations
Monitor health center productivity and produces several reports.
Monitor health center expenditures.
Recommend changes in services and staffing as necessary to improve health center operations.
Work with the Network Clinical Consultant and the Third Party Reimbursement Manager to monitor and improve services and operations.
Supervise clinical directors, credentialing and data entry staff.
Convene monthly meetings to keep senior management informed as to the health centers’ fiscal status, staff productivity, clinical activities and broader network issues.
Convene monthly meetings with Clinical Directors to improve services and operations.
Direct marketing and community outreach including development and implementation of marketing plans
Assume full responsibility for budget, P&L, and financial corrective action
Develop and implement comprehensive health center evaluation and performance improvement plan
Assure quality service delivery and adequate infrastructure/IS support
Work in full and transparent collaboration with all PHMC support departments


Demonstrated ability to lead, restructure, streamline, and standardize complex healthcare programs or departments resulting in sustained operational turnaround and profitability
Demonstrated P&L management experience and improving “bottom line” financial performance
Demonstrated ability to lead across healthcare, IS and fiscal realms
Demonstrated ability to generate spreadsheet and other reports, analyze reports and produce and manage CAP
Demonstrated ability to lead efforts to increase referrals and admissions and exceed revenue targets
Demonstrated ability to evaluate program infrastructure needs and initiate related changes in support of operational and financial objectives and targets
Demonstrated ability to effectively prioritize and lead performance improvement and project management initiatives and effectively collaborate with internal and external stakeholders
Demonstrated ability to empower and engage staff and improve staff morale and productivity


Three (3) years healthcare operations director experience
Two (2) years healthcare marketing director experience


Bachelor’s degree in a related field required; Master’s degree preferred
Will consider appropriately experienced, skilled candidates pursing a Master’s degree in appropriate field, with a commitment to obtain within three (3) years of hire

This position is graded as a 24

Salary commensurate with PHMC’s Compensation Guidelines

Please send your resume to:


Please be sure to visit our website at for additional information on our company.

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