Clinical Supervisor, Truancy Case Management Program, SEAMAAC

Posted by on June 04, 2012

SEAMAAC, INC.

JOB DESCRIPTION
JOB TITLE: Clinical Supervisor, Truancy Case Management Program
DEPARTMENT: Education
REPORTS TO: Education Department Co-Director
JOB SCHEDULE: Full-time (40 hours minimum – flexible scheduling)
EXEMPTION STATUS: Exempt

SEAMAAC Organizational Description:
Since 1984, SEAMAAC, Inc. (Founded as the Southeast Asian Mutual Assistance Associations Coalition) has provided services and advocacy for refugee and immigrants in the Greater Philadelphia area. Our mission is to support immigrants, refugees, and their families as they seek access to opportunities, which would advance the condition of their lives in the United States. SEAMAAC continues to bring issues affecting immigrants/refugees to the forefront for policy makers and other health and social service agencies. SEAMAAC currently maintains a variety of education, health and social services and programs to immigrants and refugees in the Greater Philadelphia Area.

Position Summary
SEAMAAC’s Truancy Case Management Program works in partnership with Philadelphia’s Department of Human Services (DHS) to improve school attendance, academic achievement, and caregiver engagement in their child’s education through case management services for at-risk youth as well as their families. The Clinical Supervisor will work with the Truancy Case Management Program team to offer support and advocacy services primarily focused on students involved with truancy court proceedings. Achievement of our program goals are to resolve truancy issues and facilitate families’ ability to develop positive relationships that promote well-being and permanency of children in the home.

The Clinical Supervisor will oversee all clinical aspects of Truancy Case Management. S/he will meet with each Truancy Case Manager on a biweekly basis (every 2 weeks) for individual supervision sessions and once per month with the entire TCM Team for group supervision and peer reviews. The Clinical Supervisor will also accompany the Truancy Case Managers on home visits when needed, in order to assess their work in the field and to better understand each family’s situation. S/he will facilitate all in-house clinical trainings, such as case note writing and home visit assessment skills. The Clinical Supervisor will work with the Education Department Co-Director to ensure the TCM program delivers a holistic and strengths-based approach for family-focused case management services.

Skills and Qualifications:
• Master’s Degree required in Social Work (MSW) or a related field. Related fields are limited to sociology, psychology, counseling, education, and public health administration.
• Minimum two years supervisory experience.
• At least two years experience facilitating community-based family support activities.
• Outstanding communication skills (oral and written) and excellent computer skills in data entry and database management.
• Demonstrated experience in planning staff professional development and program quality assurance.
• Experience in identifying and facilitating referrals and linkages that match a community’s culture, assets, challenges and barriers.
• Demonstrated ability to handle a heavy workload, exercise discretion, maintains confidentiality, handle multiple priorities and use sound judgment.
• Knowledgeable about the issues facing Southeast Asian communities in particular and immigrants in general in urban settings.

• Understanding of and commitment to SEAMAAC’s principles in regards to issues of race, class, nationality, religion, age, gender, sexual orientation, and disability.
• Demonstrated ability to work and communicate with diverse staff with a strong commitment to supporting a team environment.
• Fluency in a foreign language (particularly a Southeast Asian, West African, or Spanish) strongly preferred.
• Child, criminal, FBI and health clearances required.

Duties, Responsibilities and Expectations:
• Serve as a liaison between the Education Department Co-Director and the Truancy Case Managers.
• Assist with personnel recruitment, interviewing, and hiring, staff performance evaluations, and disciplinary process.
• Facilitate peer review and supervision meetings with the Truancy Case Managers to address the underlying causes of truancy, promote the safety and well-being of families, and highlight social work best practices.
• Accompany the Truancy Case Managers on a rotating schedule of one home visit per week and as needed to monitor the delivery of case management services or address any immediate needs that arise.
• Ensure that mandated reporting responsibilities and minimum requirements of case management services are completed with families.
• Facilitate clinical trainings with the Truancy Case Management Program team to provide ongoing professional development and assist individual Truancy Case Managers with applying learning from trainings.
• Anticipate, address, and support changes in policies and procedures within the program.
• Conduct case and database reviews of all client records.
• Keep accurate written records of all biweekly supervisory meetings and peer reviews with the Truancy Case Managers.
• Submit supervision notes and accompanying documents of all biweekly supervisory meetings and peer review sessions to Education Department Co-Director on a monthly basis.
• Flexible hours, requires some travel and weekend assignments.
• Attend interagency and provider meetings, conferences and trainings, as requested.
• Other duties may be assigned from time to time.

Salary and Benefits:
Salary: Commensurate with experience

Benefits: Health insurance and paid vacation, holiday, sick and personal leave.

SEAMAAC is an Equal Opportunity Employer

Interested applicants should submit a resume, writing samples and a detailed cover letter to:
Nguyen Ho
Human Resources Coordinator
SEAMAAC, Inc.
1711 S. Broad Street
Philadelphia, PA 19148
E-mail: nguyenho@seamaac.org
http://www.seamaac.org (Website)